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In the effort to satisfy our customers' expectations of the products they choose from STICKY, we offer the possibility of returning to all products for exchange or full refund within 14 calendar days from the day of delivery of the products based on the receipt documents, provided that they meet the following conditions.
Please note that:
The following conditions must be met for the return of products to STICKY:
If the product meets the above criteria, you can freely send it back to us for a replacement or a refund. Otherwise, we reserve the right not to accept the refund. The return of the product can be done either at the STICKY headquarters, at Monemvassias 4, Agios Dimitrios, Athens, TK. 17342, or at any STICKY store.
Please remember that we can proceed with the refund if return products meet all of the above conditions and are suitable for sale.
For the return of a non-incorrect, undamaged or generally non-defective product for the purpose of refunding, the customer shall bear the cost of sending the return.
The customer always has the responsibility of sending back to our office premises, since as a consignee it is not possible for our company to search your package at any mail / transport.
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